EMPLOYERS’ Confederation of Zimbabwe (Emcoz) president Demos Mbauya has praised the Institute of People Management of Zimbabwe (IPMZ) for attaining ISO 9001-2015 Quality Management System (QMS) despite the challenges posed by the Covid-19 pandemic.
The ISO 9001:2015 Quality Management System (QMS), which is internationally recognised as the world’s leading quality management standard, assists companies in meeting statutory and regulatory requirements relating to their product while achieving excellence in their customer service and delivery.
Mbauya, who was the guest of honour at the handover ceremony of the QMS certificate to IPMZ by the Standards Association of Zimbabwe (SAZ) in Harare recently, said the attainment of the (SAZ) ISO certification underlined IPMZ’s determination to remain agile and dynamic.
“It is a proven fact that QMS helps an organisation to, among other things, attain greater efficiencies on internal processes, improved quality of services, assurance of service, better supplier/stakeholder management, improved quality of service and international recognition,” said the Emcoz president.
He challenged IPMZ to join the call for the strengthening of social dialogue in Zimbabwe.
“As Emcoz we have identified social dialogue and tripartism as key enablers for our beloved country to not only deal with current socio-economic challenges but also for driving socio-economic development to attain an upper middle class industry and hence upper middle class economy by 2030.
“We are challenging IPMZ to review its curricula and training programmes so as to include social dialogue and tripartism as a distinct subject in the training of human resources practitioners,” said Mbauya.
Speaking at the same event, IPMZ president Cleopas Chiketa said the attainment of the QMS was a fitting start to his organisation’s 60th anniversary celebrations.
“We are excited and much honoured to be starting these celebrations on a high note as we receive our ISO 9001:2015 Quality Management System certification.
“The accreditation was achieved just in time to support the ongoing transformational strategies that embed a culture of evaluation and improvement into the institute’s operations and bring greater opportunities for risk mitigation and operational enhancement,” Chiketa said.