ECOBANK Zimbabwe Limited has been awarded the International Organisation for Standardisation (ISO) certification giving it a competitive advantage above other financial institutions in the country.
The ISO certification given by the British Standards Institution (BSI) are according to Ecobank’s Regional Executive for Central and Southern Africa Cheick Travaly a reflection of the bank’s legal and regulatory compliance and commitment to the prevention or reduction of large-scale damage in the event of an incident.
The certification applies to all core banking processes at its head office, branches, disaster recovery sites and business resumption sites.
“The certification is a clear indication of the strength of the bank’s investments in people, processes and technology and demonstrates our commitment to ensuring sustainability of our business while enhancing customer experience.”
“As a member of the Ecobank Group, pan-African bank, we subscribe to international best practice in business continuity management systems and certification by an independent external standards institution affirms this,” he added.
Travaly said other Ecobank affiliates in the Central and Southern Africa Region namely Kenya, Rwanda and Uganda also received the ISO certification.
The certification resulted from a comprehensive audit conducted by BSI, the United Kingdom’s national standards body which enjoys the prestige of a Royal Charter.
BSI is a business improvement and standards company that helps organisations make excellence a habit.